LCD Media Call Forward System

Tensator’s Single Line LCD Media Call Forward System has the capability to incorporate digital media, manage a database of reporting information as well as driving interactive media.

The Tensator Media Hub™ allows the ability to use full colour digital displays alongside the call forward capability, enhancing the customer waiting experience. This in turn could allow for additional revenue streams with advertising being sold to third parties or used to support in-store promotion campaigns.

Not only do Tensator offer the hardware for the eQ™ single line call forward media system, but they provide a one-stop service for media creation, implementation, service, maintenance and installation; allowing systems to be designed specifically for your needs.

Features:

  • The Media system uses the Tensator Media Hub™, which has an exceptionally small footprint and a fast operating system.
  • The new Tensator Media Hub™ allows for product extensions such as Digital Signage and reporting software.
  • Positional Display Units (PDU’s) can be static or fully functional.
  • Enables the use of digital media, from animated characters to full broadcast quality movies.
  • Graphics support for standard and wide screen formats. Media can be individually positioned and sized anywhere on the screen.
  • Precisely control what messages are displayed to your customers with the use of remote scheduling and media queuing.
  • System configuration and media scheduling is done through the eQ™ hub web browser interface, allowing for complete central control over your media network.
  • Display the average service time to your customers in line, giving them clear and accurate information on their expected service time.
  • Additional reporting is available to provide a full set of customisable reports giving high levels of real time feedback on the efficiencies of the staffing levels and queue length.
  • Benefits:

  • Customer can be called forward from single line queues immediately on completion of service.
  • Guides customers efficiently to operator positions, reducing waiting times & employee stress.
  • Better targeted advertising opportunities.
  • Full multimedia presentations can be played to enhance the customer waiting experience, with the call forward message overlaying the media.
  • Customer can be called forward immediately on completion of service.
  • Guides customers efficiently to operator positions, reducing waiting times & employee stress.
  • Better targeted advertising opportunities.
  • Full multimedia presentations can be played to enhance the customer waiting experience, with the call forward message overlaying the media.
  • For further information on Tensator’s electronic call forward media systems for single line queues, please contact us at enquiries@atir.com.au