Theory Of

How ticketing works:

The visitor takes a ticket.
He/she waits comfortably without missing his/her turn.
He/she can take advantage of the sales area.
The agent calls the next visitor.
He/she can stop the call or recall.
The display unit indicates the number (flashing) and the calling station (letter or digit).
Ticket controlled queue management systems for dispersed queues are frequently the best solution for councils, hospitals, pharmacies, deli counters, shoe stores and banks etc, as they allow multiple transaction profiles to be handled fairly and equitably for all waiting customers.

The systems provide an efficient queue management solution and are ideal in environments where there are a number of services, positions or points of sale that will require the ticketing device. Tensator can integrate a ticket controlled queue management solution into your queuing environment, so you can focus on your service offering.

For further information on Tensator’s electronic call forward ticketing systems for dispersed queues, please contact us at