Theory of Single Line Queuing

Single Line Call Forward systems begin with a “first come, first served” single line configuration with any of Tensator’s range of barriers, managing the distribution of waiting customers from the queue to available service points.

Central Display Units (CDUs) provide a source of information for customers at the end of the queue, whilst Positional Display Units (PDUs) provide way finding information at each cashier or service point. Customers are called to each position by the press of a calling button by the cashier, as customers are advised of available positions immediately the queuing process is sped up.

For further information on Tensator’s electronic call forward systems for single line queues, please call us on +44 (0) 1908 684600